What Delegic is
An assistant that handles your customers' service requests and turns them into work orders in your ERP, with your approval.
Updated 3 November 2026
Delegic handles your customers' service requests by phone, WhatsApp, your website's chat and email.
What it does
It understands what is wrong, checks your ERP and prepares the work order. Your office approves it before it is written.
How a request goes
- A request comes in
The assistant answers, in your name, on any channel.
- It completes it
It recognises the customer, asks what is missing and flags what is urgent.
- It prepares the order
If something needs a person, it hands it to the office.
- The office approves
Nothing is written to your ERP without your yes.
Still have a question? or write to hola@delegic.com.